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Identity Theft Information
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Basic Identity Theft Measures
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While First Texas Bank works to protect your banking privacy, you also play an important role in protecting your information. Here are a few steps you can take to protect your identity:
- Shred offers that come through the mail with your personal information on them.
- Add your phone numbers to the national Do Not Call Registry at www.donotcall.gov or by calling 1-888-382-1222. Since February 2008, these registered telephone numbers will no longer expire off the list.
- Don't give any of your personal information to an unsolicited e-mail claiming to be from First Texas Bank or some other highly credible source. This is a technique referred to as "phishing". Be sure to validate the request before providing the information (for example: contact the customer service telephone number on your account statement to ask about the request).
- Don't give any of your personal information to any web sites that do not use encryption or other secure methods to protect it.
- Use a firewall if you have a high-speed Internet connection. This software can be purchased from most software retailers.
- Examine your credit card and financial institution statements immediately upon receipt to determine whether there were any unauthorized transactions. Report any that you find immediately to the financial institution.
- Quarterly:
- Place a fraud alert every 90 days on your credit file at www.fraudalerts.equifax.com or by calling 1-800-525-6285. By placing a fraud alert with Equifax, you will automatically have alerts placed at Experian and TransUnion.
- Annually:
- Each year, you are entitled to one free credit report through https://www.annualcreditreport.com or by calling 1-877-322-8228.
- Request a copy of your Social Security statements at www.ssa.gov/mystatement to be sure that no one else is using your social security number for employment.
- Every 5 years:
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Opt out of pre-screened credit offers by calling 1-888-567-8688 or at https://www.optoutprescreen.com.
Contact us immediately at (512) 863-2567 if you notice any suspicious or unusual activity related to any of your First Texas Bank accounts.
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